Frequently Asked Questions

I’m not sure if anyone can build the quality of website I need. How do I know if you’re a fit?

Take a moment and review our website portfolio. We have a specific design style, so you need to make sure what we consider to be beautiful fits within your thinking as well. If it doesn’t, do consider us for your project. There are oodles and oodles of WordPress consultants and designers available and you will find one who is a fit if you look.

How is the cost of a new website determined?

Websites are quoted as a fixed bid project. The cost structure is based on the package selected, the complexity of functionality, the size of the website, and the need for marketing support such as search engine optimization, copywriting, and social media integration. Every project is unique and we try to make sure our pricing is based on your specific needs and not what we think the market will tolerate.

Do you offer customizations to existing themes?

Of course! We have WordPress coders who are experts at the Genesis Framework from StudioPress and we love helping people with WordPress installation, theme configurations, customizations, and plugin support. Whether you bought one of our premium WordPress themes or a StudioPress theme, we can help.

Isn’t WordPress just for blogging?

Absolutely not! WordPress started as a blogging package, but it is now a full CMS that is used around the world for creating both blogs and corporate websites. Over 25 million people have chosen WordPress to power their website or blog. Most notable users of WordPress include the likes of CNN, The New York Times, Katy Perry, The Ford Story, Michigan State University (we built one for MSU and we’re rather proud of it), MTV Newsroom, Mashable, and WSJ Magazine. You can learn more about WordPress at www.wordpress.org.

Can I update my website after launch?

The beauty of WordPress is the ease of use it provides. Each all inclusive website design project will include one hour of WordPress training, so most clients are more than capable of updating and adding website pages as needed. Since some clients do not want to maintain their own websites, WSM offers ongoing maintenance. If you want training and you didn’t purchase an all inclusive package, we’re happy to provide training at our standard hourly rate.

Are your websites search engine friendly?

All of our websites are designed around Google’s guidelines for organic SEO. In addition to having a search engine friendly website, we will create a sitemap.xml file and submit it to Google and Bing upon launch if you’ve purchased an all inclusive package. We will also create a 301 redirect file to help the search engines and visitors find the new pages based on the older pages that are already indexed.

Does WebServices 24x7 provide web hosting services?

Yes we do. Please see our hosting category.

How does the payment process work?

The project starts with a 40% deposit and the rest 60% is paid in 1 or 2 installment.

Are references available?

Absolutely. There are sample testimonials on our website for review. References can be provided prior to signing contracts. As a courtesy to existing clients and to limit unnecessary phone calls, references are not provided until we are the chosen website designer.